Not Sure What Happens at Your First Dental Appointment?

We walk you through every step—so your first visit to Ross Creek Dental feels easy, welcoming, and stress-free.

Making That First Visit a Confident Step Forward

Starting with a new dental clinic often comes with questions—and a bit of nervous energy. Whether you’ve just moved to Fort Saskatchewan, are returning to care after a long gap, or you’re simply exploring better dental options, your first visit matters.

At Ross Creek Dental, we understand how important that first impression can be. Our goal is to make your experience feel simple, transparent, and personal—from the moment you contact us to the moment you leave with a clear care plan.

Booking Your Appointment: Simple, Friendly, and Local

Making your first appointment is easy. Our team is available by phone, email, or online request through our website. If you’re a new resident, we offer helpful intake guidance and can even walk you through insurance coverage or direct billing options up front.

You don’t need to have it all figured out—we’re here to guide you.

What we’ll help with:

• Scheduling at a time that suits your life
• Gathering basic info and dental history
• Explaining insurance compatibility or out-of-pocket costs
• Preparing for your visit with simple directions and parking info
  
  

Your first impression of Ross Creek Dental starts with communication, and we make that first call or message feel just as warm as your in-person experience.

When You Arrive: What You Can Expect

Our clinic is located right in the heart of Fort Saskatchewan—easy to find and welcoming from the moment you walk in. Our space is designed with comfort and calm in mind. You won’t find a crowded waiting room or rushed check-ins. Instead, you’ll meet a team that’s ready to greet you by name and walk you through the next steps.

Here’s what typically happens on a first visit:

1. Warm Welcome and Intake

Our front desk team will confirm your paperwork, insurance, and answer any questions before you begin. If you’ve already filled out forms online—great. If not, we’ll help you with it in person.

2. Initial Health Overview

You’ll meet your dental assistant or hygienist, who’ll begin with a gentle review of your health history, past dental experiences, and any concerns you have. This part of the visit is conversational and helps us tailor your care from the start.

3. Digital Imaging and X-Rays

We use modern, low-radiation imaging systems to capture high-quality scans of your teeth, jaw, and gums. This allows us to diagnose with precision—and explain what we see in a clear, visual way.

4. Exam and Personalized Consultation

One of our experienced dentists will then meet with you, review your imaging, perform an exam, and talk with you about your oral health. This is a collaborative part of the appointment—we’ll show you what we see and outline options if any treatment is needed.

You’ll leave this first visit with a personalized care plan, clear timelines, and a chance to ask questions before making any decisions.